Your extended healthcare team 

You don’t always have to see your GP if you have a health concern. There are a number of other healthcare professionals working within your GP practice who may be better placed to give you the medical care you need. You can find out a bit more about these different roles and how they can help you below.   

When calling our GP practice, our receptionists may ask you a few details – but please don’t worry, they are not being nosey, and your information is strictly confidential. They just need a bit more information to get you the right help, from the right person.   

All of our healthcare professionals are experts in their field and we have a number of different roles working within practices across Shropshire, Telford and Wrekin.   

A variety of clinical staff with different areas of expertise are available here. Through a range of health, social care and other community services, our staff focus on keeping people well and independent; delivering the right care at home or in the community to prevent unnecessary hospital care.   

These groups of staff bring together general practice, pharmacy, social work, physiotherapy, mental health, district nursing and health visiting. This enables the expertise and skills of different professionals to assess, plan and manage the care of patients.  

Extended healthcare teams allow GPs to utilise their time more effectively. By ensuring that patients see the most appropriate professional within the primary care setting, GPs can focus on those patients who most urgently require their care. Your practice reception team will help guide you to the most appropriate care as soon as possible when booking an appointment.  

Here we have listed the roles now available at our GP practice, which means you don’t always need to see a doctor.    

Advanced Nurse Practitioners (ANPs)   Advanced Nurse Practitioners are highly qualified registered nurses. They can help by: - Seeing patients with any symptoms and completing independent examinations - Managing the complete care of a patient - Working at an advanced level within the healthcare team, depending on their area of expertise (this may be a clinical specialty or expertise in urgent care) - Making high-level decisions and referring patients to specialists without the need to refer to a GP - Assessing, diagnosing, treating and prescribing for patients with a range of health problems 


General Practice Nurses  General Practice Nurses work in GP surgeries as part of the primary healthcare team. The role of a Practice Nurse is very varied and may include:  - Carrying out examinations, investigatory and therapeutic procedures - Blood tests - Electrocardiograms (ECGs) - Minor and complex wound care including leg ulcers - Providing travel health advice and vaccinations as well as child immunisations and advice - Family planning and women’s health including cervical smears - Men’s health screening - Sexual health services - Healthy lifestyle advice - Screening and helping patients to manage long-term conditions such as diabetes and asthma  

Healthcare Assistants (HCAs)  Healthcare Assistants are trained to undertake specific clinical procedures including:   - Taking blood pressure readings - New patient checks - Health promotion - NHS health checks - Urine tests - Weight and height recording - Blood tests - Certain immunisations and injections - Ordering supplies - Assisting with minor surgery procedures - Sterilising equipment - Wound care and assessment of leg circulation (Doppler test)  

Clinical Pharmacists  Clinical Pharmacists provide support to general practice staff with regards to prescriptions, prescribing and all medication management. They can help by:    -- Supporting the repeat prescription system- Dealing with acute prescription requests and medication reviews with patients - Assessing and treating patients directly, prescribing for common minor illnesses and chronic long-term conditions.   

Physiotherapist   A First Contact Physiotherapist at your GP practice will offer quick access to expert physiotherapist assessment, diagnosis, advice and treatment. An expert in muscular and joint conditions, a physiotherapist will help you get moving again.   

Social Prescriber   A social prescriber can help with any social need that’s affecting your wellbeing. They will listen to what matters to you, and help you find the support they need.   

They can connect you to local services, groups and activities, putting you back in control of your health and happiness.    

Physician Associate   Physician Associates work within GP practices to help patients keep on top of health concerns. They are highly skilled at diagnosing medical conditions and can perform examinations and tests if needed. 

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